Our return policy is solely made to fulfill your rights to anytime cancel or return the products you bought through the site. If you have any concerns about the purchase, you made through our website, be sure to contact us anytime soon.
When you make a purchase through Westend Essentials, you are required to send an email at (email@example.com), to return or exchange an item(s), with the order number in the subject. You can return any of your item(s) within 30 days from the date of purchase.
We will process the return request as soon as we receive your request. It will not take more than 2-3 business days after the return request is received. You will receive an email, confirming the processing of your return request with a valid receipt.
* Business days include Monday to Friday, except for any holidays.
Your refund will be made as soon as the product is delivered to us. It might take less than 30 days from the day on which we receive the item(s).
In case, you have any queries about our return and refund policies, make sure you send us an email at (firstname.lastname@example.org), mentioning them, with “return & exchange” in the subject.